Workmanship Guarantee

  1. We guarantee all our printing orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order, subject to the terms in returns & reject orders.
  2. In our online service, we have an obligation to provide our customers with reliable and economical printing service. Confidence in using our service is absolutely important to us, we have embarked on a system and processes that we use in our business.
  3. Our mentor has both provided educational as well as physically done some high profile jobs for the government related to printing and security graphics. One example being the MyKad.
  4. We do know that mistakes happen and to avoid them, we have a setup some ground rules. To understand these rules we recommend that you read our terms and conditions. This should enable you to avoid costly errors in your printing orders.
  5. We also provide you with a guideline to follow. Printing is very specialised and no two orders are the same. Your printed items cannot be sold to someone else and vice versa.
  6. So to cancel an order half way or to keep the order on hold for no reason or not being committed on your order can be difficult for us.
  7. Our service is priced reasonably and our turnaround time is also fast. We do not visit you at your office or encourage you to visit us. It is purely a waste of time and costly. We know what we can do for you in terms of quality and finishing.