Turnaround time for printing

  1. By placing an order with Ezcards Dot Biz, you agree to the following terms:
     
  2. Turnaround time for all our printing order starts once the proof has been approved by you along with the receipt of full payment at our bank account. If your job is approved by 11:00 am, turnaround time begins that same working day. For example, a job with 4 working days that you approve by 11:00 am Monday will be shipped out to you on Wednesday evening to arrive at your location on Thursday. Please note: that if we are unable to print your files because of a problem with the broadband service, we would have to assign the printing to the next day. For any urgent orders, we strongly recommend customers to allow more time for printing and delivery. Since the production depends on many variable factors including human error.
  3. Our working days is based on delivery to all major cities and most major towns in Peninsular Malaysia. The courier service business days are from Monday to Saturdays.  Ezcards Dot Biz working days are from Mondays to Fridays. Saturdays are working days for us, but it is not included when calculating working days for your order, Saturdays are only used to clear urgent work & to do our filing, but we monitor calls and emails. Our turnaround for working days does not include Saturdays & Sundays.
  4. Our turnaround is guaranteed, but we assume no responsibility for delays caused by courier or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays due to breakdown of equipment, interrupted broadband service, illness, accidents, quality control rejects etc.,
     
For more information, please visit our Turnaround of order page.